What Clients Say About Working with Khemloft

We came to Khemloft after two failed attempts at choosing a project management tool on our own. The session helped us articulate what had gone wrong each time — we'd been choosing based on interface rather than workflow fit. The criteria list they produced was genuinely useful. We chose a tool within three weeks and it's still working well eight months on.

May 2025 · Tool Selection Session

The vendor comparison work was thorough. They produced a template that made it clear how the four vendors we were considering actually differed on the criteria that mattered to us — not just on price. One minor thing: the engagement took a week longer than we expected, though the final recommendation was well-reasoned and our board accepted it without pushback.

April 2025 · Vendor Comparison Support

We signed the annual advisory arrangement in early 2024 and have found it consistently useful. The main value for us is having someone to review vendor renewal proposals before we respond. Our CRM vendor tried to raise the contract by 30% at renewal — the Khemloft team helped us prepare a counteroffer that ended with a 5% increase instead. That alone covered the advisory fee.

May 2025 · Technology Vendor Advisory

What I appreciated most was the pace. We'd been spinning on this decision for months. The session forced us to make the criteria concrete, and once we had them written down the choice became fairly obvious. The written needs summary was also useful for onboarding the software vendor — we could hand it over and say "this is what we need from you."

April 2025 · Tool Selection Session

As the person responsible for evaluating tools in our team, I found the comparison template valuable — not because it told us things we didn't know, but because it organised the information in a way that non-technical colleagues could follow. The recommendation session was balanced. They didn't push us toward a particular option; they walked us through the trade-offs and let us decide.

May 2025 · Vendor Comparison Support

We've been on the annual advisory since last year. It suits how our business works — we don't make big software decisions every month, but when one comes up it's useful to have someone to think through it with. The session notes are clean and concise. My team refers back to them when questions come up later in the year.

April 2025 · Technology Vendor Advisory